Chaos is four apps fighting for your attention.
All your messages from WhatsApp, Instagram, Facebook and your website open across multiple tabs. Organised chaos.
From chaos to organised
Every message falls into place. Nothing lost between shifts.
Scroll, and watch the flood land in ChatClose — every conversation in one queue, the thread open in the middle, and the AI Sales Coach reading the deal on the right.
- SMSarah M.09:12Is the Epic still on the floor in a medium?
- TNThabo N.09:31Full service before Saturday's race?
- GT@gravel.tom10:05Freehub clicking again — warranty?
- DPDan P.10:481.78m — the 54 or the 56?
- LKLindiwe K.11:20Do you do proper bike fits?
- PVPieter V.11:56Finance on the Top Fuel?
Is the Epic still on the floor in a medium?
09:12
Yes — one medium on the floor. Want us to set it up with your fit from March before you collect? A deposit on the chat holds it.
Drafted by ChatClose · your team taps send
AI Sales Coach
AI suggestion
Offer to hold the bike — Sarah bought her last bike within two days of first asking.
Purchase intent
High
Based on conversation signals
Upsell opportunity
Pedals + cages
Not yet raised in this chat
Drop-off risk
Low
Replied within two minutes
More than an inbox
Everything the counter wishes it had.
ChatClose is the layer that sits on top of your existing tools — WhatsApp, Instagram, Facebook, your website and your point of sale — and brings clarity. Nothing to replace, nothing to migrate.
It knows what's actually in stock
ChatClose plugs into your point of sale. When a customer asks about a product, it checks your live stock and answers with what's really on the floor — no tab-switching, no “let me get back to you.”
Do you have the Epic Expert in a medium?
Checked your live stock · 0.4s · Lightspeed / Shopify / WooCommerce
Yes — one medium on the floor in Gloss Forest. Want us to hold it until Saturday?
One source of truth, every device
Counter machine, workshop tablet or your phone on the trail — the same inbox, the same history, always in sync.
An AI agent trained on your store
Not generic chatbot answers — replies drawn from your stock, your services, your prices and your tone, moving each chat toward a booking or a sale.
AI suggestion
Offer to hold the bike — Sarah bought her last bike within two days of first asking.
Purchase intent
High
Sales you can trace to chats
Closed chats are matched to actual sales and credited to the person who drove them. Managers see conversion, revenue from chats and reply times — per staff member, without standing at the counter.
4
Chats → sales
57%
Conversion
R129,900
Revenue from chats
Chloe
Top closer
One chat, whole team
Sales starts it, the workshop finishes it — the customer never repeats a word.
Full history travels with the chat.
AI that earns its autonomy
The assistant trains on your real conversations, intent by intent. It only replies on its own once your team accepts its drafts 90% of the time — and it pauses itself if quality ever drops. Some things it will never touch.
- Store hours & locationEarned · replies on its ownEarned
- Stock availabilityTraining · drafts for your teamTraining
- Refunds & complaintsAlways human — no AI, everHuman
How it works
Live before Saturday.
We connect everything for you
WhatsApp, Instagram, Facebook, website chat and your point of sale — our team does every integration. No new hardware, nothing for you to configure.
Every message lands in one place
ChatClose organises every conversation and quietly builds each rider's story as it goes — bikes, fits, services, names.
Your team replies in seconds
Instant answers to the common questions, drafted replies for the rest — each one written with the rider's history at hand. Your staff approve and send.
Setup is done-for-you. We handle every integration and hand over a fully working dashboard — you just log in and answer riders.
Pricing
One saved sale a month pays for it.
One plan, everything included. No setup fees, no contracts, no per-message charges, nothing held back behind a higher tier.
Chat Close
Every channel, every staff member, full AI.
R3,499/mo
+R1,499/mo per additional store
Pays for itself with one R15,500 bike sale a month.
What’s included
WhatsApp, Instagram, Facebook & web chat in one inbox
Mobile + desktop — one source of truth
Customer history & profiles
AI suggested replies
Team members
Whole team
Team hand-offs & transfer between staff
Autonomous AI replies (earned, intent by intent)
AI Sales Coach — purchase intent & upsell flags
Manager metrics & sales-from-chats attribution
POS / e-commerce sync (Lightspeed, Shopify, WooCommerce)
Prices in ZAR, VAT excl. Outside South Africa? Ask us at hello@chatclose.app.
Ready to stop missing customers?
Book your demo today. Twenty minutes, your channels, your questions.
Opens WhatsApp — or email hello@chatclose.app
No new hardware · live before Saturday