Built for retail teams that sell through WhatsApp

Human First. AI Assisted.

Turn WhatsApp conversations into sales with AI‑suggested replies and real‑time conversation signals that help your team respond faster and stay on brand.

Built for retail teams that sell through WhatsApp.

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14-day free trial • No credit card required

Chat Close dashboard — shared WhatsApp inbox with AI conversation signals

Most retail teams are losing sales in WhatsApp

Customer messages arrive constantly — but without the right system, opportunities get missed.

Ahmed Al R.
Can I pick it up tod…
5
Sara M.
What sizes do you ha…
3
Omar K.
Is this still availab…
8
Layla F.
Hi, quick question…
2

Messages get buried

Staff reply from personal phones. Conversations disappear and customers get forgotten.

Staff A replied:
Price starts from AED 3,500 👍
Staff B replied:
Actually it's AED 2,900, no VAT
⚠ Conflicting information sent

Replies are inconsistent

Different staff give different answers. Pricing, tone and information become inconsistent.

Customer:
What is the best option for my budget and can you explain the difference?
Staff typing
9 min elapsed
Staff typing: “the best one is...”

Language barriers slow replies

Many retail teams operate in English as a second language, which slows responses and reduces confidence.

Customer (3h ago):
How much is it and when can I collect today?
🎯 Buying signal
✗ No reply sent — 3 hours passed

Buying signals go unnoticed

Customers ask questions that show they are ready to buy, but staff miss the moment to close.

Features

Built for the way retail teams work

AI gives your staff superpowers while keeping humans in the loop on every conversation.

INBOX
AllOpenNew
Ahmed Al R.
Ready to pick up tod…
Sara
Layla F.
Can you send the pric…
Omar
Mohamed K.
Is the Madone in sto…
You
Human First

Human First Conversations

  • Your staff stay in control of every reply.
  • AI suggests responses but humans decide what gets sent.
Do you have the Trek Émonda in size M? How much does it cost?
AI Suggested Reply
Great question! We carry the Émonda range — sizing depends on your height. Would you like to pop in for a fitting so we can get you on the right size?
Edit before sending…
Send
AI Replies

AI Suggested Replies

  • Generate suggested responses instantly that stay on brand.
  • Perfect for teams where English is not the first language.
CONVERSATION SIGNALS
🎯 Buying Signal
💎 Upsell Opportunity
🏁 Ready to Close
LEAD SCORE
HOT
AI Signals

AI Sales Signals

  • Chat Close analyses conversations in real time and highlights signals that help your team respond at the right moment.
  • Examples include buying signals, objections, and upsell opportunities.
AI Conversation Signals

AI that understands customer conversations

Chat Close analyses conversations in real time and highlights signals that help your team respond at the right moment.

🎯
Buying Signal Detector
Flags the exact moment a customer's language shows they're ready to decide.
🚧
Objection Identifier
Detects the specific hesitation blocking purchase so staff can address it.
💎
Upsell Opportunity
Surfaces relevant upgrades or add-ons based on what the customer is discussing.
🎁
Offer Timing Indicator
Signals the optimal moment to introduce a promotion so it lands well.
🌡️
Sentiment Drift
Tracks emotional tone shifts so agents can act before frustration escalates.
🎯
Purchase Intent Score
Real-time score of how likely the customer is to convert based on chat behaviour.
⏳
Stalling Pattern Alert
Recognises delay tactics and signals the right moment to introduce urgency.
📅
Booking Intent Signal
Detects openness to a visit, appointment or demo before the moment passes.
🏁
Conversation Close Prompt
Flags when the customer has enough info to decide and it's time to ask.
🔁
Repeat Issue Detector
Identifies when a customer has raised the same concern before.
Sales psychology built into every conversation
Signals surface inside the live chat panel. Configure which ones your team sees in Settings.
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How It Works

Up and running in minutes

No IT department. No complex setup. Just connect and start selling.

Connect your WhatsApp
01

Connect your WhatsApp

Link your WhatsApp Business number in a few minutes. No IT required.

Messages appear in Chat Close
02

Messages appear in Chat Close

Every customer conversation lands in one shared team inbox.

AI suggests replies for staff
03

AI suggests replies for staff

Staff get on-brand reply suggestions instantly — they choose what to send.

Conversations turn into sales
04

Conversations turn into sales

Faster, better replies mean fewer dropped conversations and more closed sales.

See It in Action

See how your team replies in seconds — not minutes

One shared inbox. AI-suggested replies. Real-time signals. Everything your retail team needs to respond faster and close more sales.

Chat Close shared WhatsApp inbox — all conversations in one place
Shared Inbox
Every conversation in one place
No more missed messages. Your whole team sees every WhatsApp conversation, assigned and tracked in real time.
Ahmed Al Rashidi
● Online
🎯 HOT💎 Upsell
I want to upgrade my road bike, budget around 15k. What do you recommend?
Great taste! At that budget you're looking at our carbon range. Are you racing or riding for distance?
✨ AI Reply Suggestion
Perfect — for distance rides, the Émonda SL is a brilliant choice. Would you like to come in for a fit? We have Saturday morning slots available.
AI-Assisted Replies
Reply in seconds, not minutes
AI suggests on-brand, industry-aware replies your staff can edit and send — with buying signals and upsell prompts surfaced automatically.
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14-day free trial · No credit card required

Multi-Store

Built for Multi-Store Retail

One WhatsApp number. Multiple stores. Zero confusion.

↗
Conversation Transfer
Move customers between stores instantly — no calls, no lost leads.
⚡
Smart Routing
Send messages to the right store based on context — e.g. rentals → Al Qudra.
🔒
Store Ownership
Each store only sees and manages their own conversations.
⊞
Central Control
Manage all locations, staff, and performance from one dashboard.
Pricing

Simple Pricing

Start with one store. Scale to your whole retail network.

AED 499/month

for your first store  ·  Includes VAT · 14-day free trial

+ AED 249/ store / month

as you grow — pay only for the stores you add.

Shared WhatsApp inbox
Team access for all staff
AI-assisted replies
Conversation tracking & insights
Conversation transfer between stores
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Pay per store. Scale across your locations.  ·  Pricing based on your region.

Free trial — no credit card required

Better conversations.
More sales.

Join retail teams using Chat Close to manage every customer conversation and close more sales every day.

Start Free TrialView Pricing