Every enquiry in one place.
Nothing lost between shifts.
Start with a shared WhatsApp inbox, then add more channels, AI and business systems as you grow.
From scattered to sorted
Every message has an owner. Every customer gets an answer.
ChatClose gives your team one calm workspace for customer conversations, follow-ups and handovers.
- SMSarah M.09:12Can I book for Saturday morning?
- TNThabo N.09:31Do you have availability this week?
- LC@local.customer10:05How much is delivery?
- DPDan P.10:48Can someone call me back today?
- LKLindiwe K.11:20Please send me a quote
- PVPieter V.11:56Are you open on Sunday?
Can I book for Saturday morning?
09:12
Yes — we have an opening at 10:30. Would you like me to reserve it for you?
Quick reply · ready for your team to send
Sales visibility
Next best action
Confirm the booking and schedule a follow-up if Sarah does not reply.
Purchase intent
High
Asked to book
Follow-up
Today
Keep the enquiry moving
Response
2 min
Inside target
Grow without losing the personal touch
Start simple. Add power when you need it.
Lite gives one-location teams a shared WhatsApp inbox and reliable follow-up. Full adds every channel, AI, integrations and deeper sales intelligence.
Connect your business systems on Full
Bring product, order or purchase context into the conversation so staff can answer without switching tools.
Is my order ready for collection?
Checked your connected system · 0.4s · Lightspeed / Shopify / WooCommerce
Yes — it is ready. Would you like us to hold it until Saturday?
One source of truth, every device
At the desk, on the floor or working remotely — the same inbox and history stay in sync.
AI assistance on Full
Full can draft replies using your services, products, policies and tone. Your team stays in control.
Next best action
Confirm the booking and schedule a follow-up if Sarah does not reply.
Purchase intent
High
See how enquiries become business
Track response times, open conversations, follow-ups and team activity without chasing updates.
24
New enquiries
92%
Answered
7
Follow-ups
Chloe
Fastest reply
One chat, whole team
Hand over a conversation with its full history so the customer never repeats themselves.
Full history travels with the chat.
AI that earns its autonomy
The assistant trains on your real conversations, intent by intent. It only replies on its own once your team accepts its drafts 90% of the time — and it pauses itself if quality ever drops. Some things it will never touch.
- Store hours & locationEarned · replies on its ownEarned
- Stock availabilityTraining · drafts for your teamTraining
- Refunds & complaintsAlways human — no AI, everHuman
How it works
Useful from day one.
Choose Lite or Full
Start with the product that fits your team today. Upgrade as your operation grows.
Bring conversations together
Your team works from one shared view with clear ownership, history and follow-ups.
Reply faster and close the loop
Use quick replies, templates and reminders so good enquiries do not disappear.
Lite is built for one-location WhatsApp teams. Full adds multichannel messaging, AI and integrations.
Pricing
Choose the version that fits today.
Start lean with Lite. Move to Full when you need more channels, AI, connected systems or multiple locations.
Chat Close Lite
For one-location, WhatsApp-led teams.
R1,499/month
- One WhatsApp number and one location
- Shared inbox for up to five staff
- Follow-ups and unanswered-message visibility
- Customer history, quick replies and templates
- Basic response-time and manager reporting
Chat Close Full
Every channel, full AI and connected business data.
R3,499/mo
+R1,499/mo per additional store
Built for teams that need the complete sales workspace as they grow.
Chat Close Full includes
WhatsApp, Instagram, Facebook & web chat in one inbox
Mobile + desktop — one source of truth
Customer history & profiles
AI suggested replies
Team members
Whole team
Team hand-offs & transfer between staff
Autonomous AI replies (earned, intent by intent)
AI Sales Coach — purchase intent & upsell flags
Manager metrics & sales-from-chats attribution
POS / e-commerce sync (Lightspeed, Shopify, WooCommerce)
Prices exclude VAT. South Africa is billed in ZAR; other markets are billed in USD.
Ready to stop losing good enquiries?
Start with Lite today, or choose Full for the complete multichannel product.
Opens WhatsApp — or email hello@chatclose.app
One shared inbox · clear follow-up · no missed handovers